I was in Wichita Falls & my Truck broke down. I went to another dealership in Wichita Falls & they fixed the problem, only to have it break down again 35 miles north of Wichita Falls. I ended up at Patterson's Auto Group on 07.05.17 @ 8 a.m., with no appointment. I called & spoke to Keith. He told us to come right in. Keith was Very professional and Very friendly. He got us on the road by 10a confident that we would arrive home in Kansas safely. I am Very, Very thankful for the professional service we received and the quickness of the work in, considering we had no appointment. Thank You again, for all that you did to help 2 women get on the road and back to Kansas. We made it home safely without any problems.
Excellent, Ryan and Austin went out of their way to make me comfortable and they assured me I would be alright. They were wonderful
He always takes care of me .
Thank-You!!
First off Keri the service manager was great to work with and made things very convenient for me, so the star goes to her. The actual mechanic's who diagnose & repair need their bolts tightened. They quoted me nearly $1800 to fix the steering gear because it had "a internal failure". I took it to BILLY'S AUTO REPAIR and after a few hours they had rediagnosed the issue, and actually showed me it. Surprise, it wasn't the steering gear. The tie rods were previously incorrectly installed (L on R & R on L...they were cleared marked for their location). They also showed me the steering gear was properly functioning. For less than $200, Billy and his crew fixed the issue and my car drives right now.
Always fast friendly service. Jerry Stewart and Todd Bell help make the visit a pleasure. Thanks guys.
Mr. Goins is usely very personable. However, after completing my car, he sent a text left the ticket . all without saying a word. Not like him. I hope all is well with him
Patterson Auto Center Service Parts is a US Car Repair based in Wichita Falls, Texas. Patterson Auto Center Service Parts is located at 315 Central Freeway E, Bldg G, Wichita Falls, TX 76301, USA.
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