On black Friday I purchased a coat that I'd been wanting but there was only one left and it was an xxl. I wear a xl and the store was cray busy so I bought it thinking I could make it work. I decided that it was too big and went back the following Monday to return it and see of they had an xl. It turns out they didnt, but a man named Tommy dropped everything he was doing to assist me. There was none in the store or online. He then called around to the stores in dfw and found me one in ft worth. They exchanged it out for me and shipped me a xl from ft worth overnight for free. Tommy was very friendly and very professional and did this all with a smile. I've never shopped a whole lot at old navy but after this experience I plan on giving them a lot of business. Only if all stores were as helpful and friendly to their customers.
Best store in the Wichita Falls mall to find good deals in clothing and apparel.
Outstanding, helpful, and friendly staff. Love the sales. Great place to shop for those of us on a low budget. Lot of bang for your buck.
This is a clean store with a pretty wide variety of clothing. Mostly in-season clothing, so don't go in there looking for out-of-season deals.
Wonderful place to shop
Old Navy is a US Clothing Store based in Wichita Falls, Texas. Old Navy is located at 3111 Midwestern Pkwy, Wichita Falls, TX 76308, USA.
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