Great experience with this agent! She answered my call first thing & I did not have to leave a message or wait to be called back. She walked me through the entire process in great detail & answered all of my questions fully. I feel prepared for what to expect while processing my claim. She even took the time to update my personal information on file. I received a confirmation email with my claim information & she told me to come in to the office if I had any trouble with the new claim process & they would help me through it. I would highly recommend Amaryllis to my friends & family!
Absolutely awful customer service. I did talk to a couple of nice ladies, but my claim was given to a girl who was on vacation for a week. It has been almost two weeks and I haven't heard anything from them. I have called my adjusters personal line multiple times and left voicemails and she has not once answered, or gotten back to me. That is ridiculous.
Allstate Insurance Agent Amaryllis Mullins is a US Insurance Agency based in Wichita Falls, Texas. Allstate Insurance Agent Amaryllis Mullins is located at 4210 Kell W Blvd Ste 106, Wichita Falls, TX 76309, USA.
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