Jason is great! We got a fantastic deal on our bikes and accessories.
Great guys over there, they help me out every time I need something. Really nice people.
Came up from Houston for the HHH RR only to have my rear shifter cable snap on me 15 minutes before my race. This was the only shop in town that would take on the task(internal routing). Very friendly with great customer care, definitely recommend.
Austin was a wealth of knowledge helping me pick out a bike that is specific to what I'm using it for. The Giant mountain bike he sold me makes my commute to work more fun than I ever thought possible. He recommended that I return the $400 Mongoose XR Pro that I came in with while I still could to Walmart. Thanks for helping me make a great decision! That Mongoose was junk. I found the prices to be very reasonable considering the incredible quality of the bike and the great service. I spent $700 on the bike not including sales tax and it's worth every penny. Thanks Bike Shop!
I was please with the service and the purchase of my new Felt until I needed to be properly fit to the bike and the fine tuning done. I had to return twice for the same issues (poor fitting which resulted in knee pain, strange brake sounds and jerky gear shifting). My solace for not having the product I was told I was purchasing was another charge and an apology for the poor service of a terminated employee. They did open the door for me as I left with my bike on this occasion. Can't wait for the new guys moving in on the trail!!!!
The Bike Stop is a US Bicycle Store based in Wichita Falls, Texas. The Bike Stop is located at 2708 Southwest Pkwy #138, Wichita Falls, TX 76308, USA.
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