Called Audio Connections on Wednesday ask them if they did surround sound for the home and they said yes. The guy I talked to said " I can come by your house after I get off work on Thursday or maybe Friday.." which I thought was strange, because if you work for the company, why would you have to come by after work? I have given up two evenings waiting for someone to show up. I have used audio connections in the past. It just seems really shady to me and I will not be using them again
The second time, I took my VW there just to see how it would go, and that same big dude behind the counter acted like getting out of his seat was the last thing he wanted to do. He finally got up, and quoted me an astronomical amount for a subwoofer enclosure for two 10's.
If you want terrible customer service, this is for you. Walked in, wasn't greeted, and the guy behind the counter seemed to not care if I was there. Going somewhere else to get my windows tinted.
I ended up going back to Audio Tech in Lawton, and they once again did an amazing job! I spent another $2500 with them.
I've been there twice, and both times the guy behind the counter acted like he didn't want to get up to come help me. I had to ask him twice to come out to my car so I could show him what I wanted done. The first time was for my Ford F-150- I ended up spending $3k at Audio Tech in Lawton, and they did a great job!
So yeah, your customer service cost you at least $5500 from me ;)
Had exactly what I needed when I upgraded my OLD Odyssey's stereo so I could utilize Bluetooth. Great staff also. Everything was done right the first time.
Guys there explained in detail how my system should be installed and made another shop look like complete morons.. after buying a kenwood excelon head unit with Bluetooth and usb aux and cd and front and rear JL audio speaker and 2 JL subs and amp not only did my system sound like they told me it was better! the manager worked with the salesman to get everything I wanted into my budget.. super happy will be back soon thanks guys !!!
Audio Connections Ac Customs is a US Electronics Store based in Wichita Falls, Texas. Audio Connections Ac Customs is located at 3000 Kemp Blvd, Wichita Falls, TX 76308, USA.
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